Shipping policy

Shipping Policy

Hassle-Free Shipping with GREENSHARE HERBALS PVT. LTD.

  • Orders are shipped either from our central GREENSHARE HERBALS PVT. LTD. warehouse or through authorized third-party logistics partners.
  • We reserve the right to temporarily halt deliveries to any region or country in case of emergencies or unforeseen circumstances.
  • GREENSHARE HERBALS PVT. LTD. complies strictly with all safety regulations and government mandates. We currently fulfill orders both within India and internationally.
  • Please ensure that your order complies with the import laws and delivery regulations of your country before completing your purchase.

Order Placement & Dispatch

  • Upon placing your order, you’ll receive an order confirmation email.
  • Once the shipment is ready, we will notify you with a shipping confirmation and tracking details.
  • Most orders are dispatched within 1–3 business days (excluding public holidays). Tracking typically becomes active 24 hours post-dispatch.

Delivery Process

  • We work with trusted logistics partners to ensure timely and secure delivery.
  • Delivery service may not be available in certain remote areas. In such cases, we will attempt to find alternative options. Please refer to our website for the list of non-serviceable zones and associated carriers.
  • To ensure safe handover, a signature may be required at the time of delivery. If you’re unavailable, a trusted person such as a neighbor, colleague, or family member may sign on your behalf. GREENSHARE HERBALS PVT. LTD. is not responsible for disputes arising from third-party receipt.
  • If our logistics partner is unable to deliver the package, they will attempt to contact you. If there’s no response, the package may be returned to us. GREENSHARE HERBALS PVT. LTD. will not be held responsible for delays in such scenarios.
  • Some deliveries may require an OTP for verification. The OTP will be sent to the registered mobile number used during order placement.

Upon Receiving Your Package

  • Please inspect your package thoroughly at the time of delivery. Any issues, such as tampered
  • Packaging or damage, must be reported within 24 hours.
  • For concerns, contact our support team within 24 hours via:
  • Submit images or videos (with visible batch information) if packaging is tampered or the product is damaged.

Shipping Charges & International Orders

  • Shipping and handling charges vary depending on product size, weight, packaging, and delivery location. Charges are displayed during checkout before payment.
  • GREENSHARE HERBALS PVT. LTD. is responsible for compliance with export and customs regulations from the shipping country.
  • The buyer must ensure compliance with import regulations, taxes, and duties applicable in their country.
  • Customers should confirm that the ordered quantity complies with the import limits set by their country.
  • If a shipment is refused entry or fails to clear customs, GREENSHARE HERBALS PVT. LTD. may, at its discretion, refund the order after deducting shipping, return duty, and processing charges.
  • If you prefer using your own shipping partner, please let us know. We’ll do our best to accommodate the request (additional costs may apply).
  • By placing an order, you acknowledge and accept these shipping terms and conditions.